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FAQ

Frequently Asked Questions

Are 1-Day Passes available?

Only 2-Day Passes are available for now.

Is there an age limit?

Hausboom Music is strictly for those aged 16 and above only.

Are the festival tickets refundable?

Tickets are non-refundable.

HELP! I have some issues with my ticket :(

Please contact our ticketing service hotline for any ticket related issues.

Due to the concert being outdoors, attendees are recommended to bring:

- Small Cloth
- Shades/Sunglasses
- Sunblock
- Hats
- Extra shirt
- Poncho/Raincoat
- Face Mask
- Sanitizer
- Powerbanks (10,000mAh below)

DO'S

DONT'S

Prohibited items in concert area:

- Drugs & Alcohol
- Fireworks & Explosives
- Weapons & Sharp Objects
- Umbrellas
- Glass Bottles
- Laser Pointers
- Outside Food & Drinks
- Whistle & Air Horns
- Camping Chairs
- Unauthorized Drones
- Professional Cameras
- Selfie Sticks & Tripods
- Cigarettes & Lighters
- Helmets
- Backpack & Luggage (Any Bags Bigger Than 33cm x 46cm)
- Roller Skates, Scooter & Skateboards
- Posters & Banners (Any Bigger Than A3 Size)

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